Telephone Answering Service from Connect
All of our staff are based in the UK and all calls are answered live by our operators with messages being sent to you instantly or transferred to you just like an in-house receptionist. Call us on 0845 124 6000 to set up a free trial today.
Our telephone answering service can be used by small, medium and large companies to handle some of your calls, all of your calls or maybe just your overflow of calls. Our telephone answering operators can distinguish phone calls for your company or business and will handle them exactly as you ask us to, whether we simply take a message, take an order, or act as a receptionist and transfer specific calls through to you, our service is extremely flexible.
- Never miss a business call
- No obligation, free trial
- From only £20 a month
- Click here to apply online
Why use call answering or virtual PA services?
How many times do you call a company only to be met with a recorded voicemail asking you to leave a message? Recent studies show, that on average, 80% of callers don't leave a message and that could mean a lot of lost business to you and your company.
First impressions count and callers being greeted to your company by a polite, efficient and helpful operator could mean the difference between gaining or losing you business.
Why not use voicemail rather than a call answering service?
By answering your calls in a professional and friendly manner using your company name and script, we enhance your customer care reputation and generate additional business. By taking your calls either all the time, over your lunchtime, just when you're busy, as overflow or over holiday periods we extend the window of opportunity for customers to reach you. If you have advertised or been featured in an editorial then we can increase your cover. We do not just take messages - we can make appointments, dispatch brochures, take orders etc. Much more flexible and personal than a call centre - we are your staff at a remote location.
We send messages to you instantly by e-mail at no extra cost. Urgent messages are dealt with immediately and can be sent either by txt (SMS) or transferred through to you. You are not tied down with long-term contracts, we require just one months notice to cancel.
Secretarial and Office Services:
The Remote Personal Assistant allows you the benefits of an office with dedicated
secretarial support but with the freedom of letting you run your business
from wherever you choose; pay as you use expense and 52 weeks of access -
no holidays, sickness or lunchtimes to worry about with our UK based telephone
Tasks that we can undertake:
- Copy typing - letters, reports, books, minutes
- Audio typing - including dictation over the phone
- Presentations - design and delivery
- Spreadsheets and databases
- Data entry and updating Customer Databases
- Organizing diaries, events, functions, travel and accommodation
Telemarketing, Mail-shots and Databases:
Generating new business can be difficult, soul destroying and expensive.
Give your company Kudos and help avoid these problems.
Key stages where we can help:
- Determine objectives and target audience
- Phone to collect data prior to a mail-shot
- Take calls from advert, editorial or mail-shot
- Follow up phone call to arrange appointment or make sale
- Can run hand-in-hand with one of our telephone answering services
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