0333 220 6022

Telephone answering service from eConnect

quick and easy to set up

from £14.99 a month

R

30 day free trial

from only £14.99 a month

Never miss another new enquiry or business call

All of our staff are based in the UK and all calls are answered live by eConnect operators.

Messages are sent to you instantly or transferred to you, just like an in-house receptionist.

Nicky from reception

Prices start from just £14.99 per month and we offer a 30 day, no obligation free trial of our telephone answering service.

Call us on 0333 220 6022 or click here to get started today.

Add a professional touch to your business call handling

Call Answering

Our service is used by small, medium and large companies to handle some calls, all calls or sometimes just the overflow of telephone calls.

Read more

From only £14.99 a month

With tariffs ranging from 10 to 5000 messages a month, we have a package to suit any size of business. A UK based receptionist from just £14.99 a month.

View our pricing

30 day free trial

To take advantage of our 30 day free trial, or if you have any questions about our service, give us a call on 0333 220 6022 or click here to get started today.

Apply online

How it works

1) Tell us about your business

The more you can tell us, the better a service we can provide.

How you would like your calls answered and what should our operators aim to do with each call handled?

This can range from what details you would like us to collect, if we are to transfer some or all calls or even access your online diary.

2) Divert your calls

We will provide you with an unique divert number, this is how our systems identify calls for your company and our operators can answer accordingly.

You are always in control of what calls we answer whether that’s all calls, just when your lines are busy or if the call is unanswered at your end.

3) Relax and focus on your work

You don’t need to tell us when you are planning to use the service, our operators are always ready to answer your calls in your company name in a friendly and professional manner whilst following your instructions.

Operators will transfer calls through, just like an in-house receptionist, or take a message that will be emailed and/or text immediately on close of call.

%

callers won't leave a voicemail

Why use a call answering service?

How many times do you call a company only to be met with a recorded voicemail asking you to leave a message? Recent studies show, that on average, 80% of callers don’t leave a message and that could mean a lot of lost business to you and your company.

First impressions count and callers being greeted to your company by a polite, efficient and helpful operator could mean the difference between gaining or losing you business.

By answering your calls in a professional and friendly manner using your company name and script, we enhance your customer care reputation and generate additional business.

Why not use voicemail rather than a telephone answering service?

By taking your calls either all the time, over your lunchtime, just when you’re busy, as overflow or over holiday periods we extend the window of opportunity for customers to reach you. If you have advertised or been featured in an editorial then we can increase your cover. We do not just take messages – we can make appointments, dispatch brochures, take orders etc. Much more flexible and personal than a call centre – we are your staff at a remote location.

We send messages to you instantly by e-mail at no extra cost. Urgent messages are dealt with immediately and can be sent either by txt (SMS) or transferred through to you. You are not tied down with long-term contracts, we require just one months notice to cancel.

“Good morning, Your Company Limited, How can I help you?”

Our telephone answering service can distinguish phone calls for your company or business and we will handle them exactly as you ask us to.

Whether we simply take a message, take an order, or act as a receptionist and transfer specific calls through to you, our service is extremely flexible and affordable from only £14.99 per month.